Privacy Policy

Effective Date: January 1, 2024

Thank you for choosing Content HQ Studios. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information, including but not limited to your name, contact details, billing information, and payment details provided when booking studio sessions or purchasing services. We may also collect information you share with us when communicating, scheduling, or participating in studio activities, as well as technical information such as your IP address, browser type, and interactions on our website for analytics and functionality purposes.

2. How We Use Your Information

We use your information to process bookings, manage reservations, and provide you with the services you request. Your contact information may also be used to communicate with you regarding your sessions, reservations, promotions, and updates related to our services. Additionally, we may use your information to improve our website, services, and overall client experience.

3. Payment Processing

We utilize secure payment processors to handle transactions. Your payment information is encrypted and securely processed, and we do not store or have access to your full credit card details.

4. Third-Party Services

We may engage trusted third-party service providers to assist with our operations, such as payment processing, booking systems, marketing platforms, and customer support tools. These providers may have access to your personal information only as necessary to perform their services and are required to maintain its confidentiality.

5. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no digital system can be completely secure, we make every effort to safeguard your data responsibly and in accordance with best practices.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Studio content files, including recordings and raw media, must be downloaded within 14 days of delivery as stated in our Terms of Service. Edited content and packages are governed by separate agreements outlining delivery timelines, revisions, and storage terms.

All recordings created within Content HQ Studios remain the property of Content HQ Studios. Clients are granted a non-exclusive license to use, publish, and distribute their content for personal and business purposes, while Content HQ Studios retains the right to use any recorded material for promotional purposes, including marketing, portfolio display, website, and social media.

7. Marketing Communications

You may opt in to receive marketing communications from us. If you wish to unsubscribe, you can do so by following the instructions in any email you receive or by contacting us directly at info@contenthqstudios.com.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and analyze site traffic. You can manage or disable cookies through your browser settings, though certain website functions may not work properly without them.

9. Compliance and Verification

To comply with A2P (Application-to-Person) verification and campaign approval processes, we may share necessary information with relevant platforms or authorities. This may include details related to bookings, communications, or promotional activities.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect upon posting the updated policy on our website. Please check this page for the most current version.

10. Termination of Services

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:

Content HQ Studios
1657 N Miami Ave,
Miami FL 33136
info@contenthqstudios.com
+1(786)-472-3786